Principal, Marketing Operational Design Communications and Enablement
Workday
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
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About the Team
Workday is seeking a passionate and forward-thinking communications and enablement professional to be part of our Global Marketing Operational Design team. This role is a key part of the Strategy and Operations team within Marketing. Our team is responsible for designing and activating new ways of working that will drive Marketing’s scale, speed, and impact. We redesign processes, optimize existing frameworks, and rethink our tools to set our global Marketing organization up for future success.About the Role
As Principal Operational Design Communications and Enablement Manager, you will focus on the communication and enablement of the new process and frameworks ensuring the successful implementation and adoption of new operational frameworks, processes, and tools across the Marketing organization. You will achieve this by developing and delivering impactful training programs, and crafting comprehensive communication plans and messages. By partnering with key stakeholders you will ensure these new processes are not just implemented but seamlessly embraced into their daily work.
Communicate for impact: Build and manage a communications plan to ensure all impacted stakeholders are aware, prepared, and positive about upcoming changes. This will also include drafting and tailoring messages for diverse audiences at all levels.
Collaborate and advise: Assess organizational readiness for new frameworks, identify potential risks, and provide proactive mitigation plans. Partner with leadership and cross-functional teams to align on initiatives, acting as a trusted advisor on the human factors critical to success.
Develop tailored training: Develop and implement customized training programs that cater to various learning styles and business needs, ensuring effective knowledge transfer
Build engaging content: In partnership with subject matter experts, build a library of training and support materials, including manuals, videos, interactive content, and e-learning modules.
Deliver effective enablement: Conduct engaging live and virtual training sessions to guide teams through the successful use of processes, tools, and operational models in their day-today work
Create transparency and confidence: Produce clear, detailed, and accessible documentation for all new processes and standard methodologies, maintaining a centralized, easy-to-use knowledge base.
Measure and optimize: Monitor adoption and engagement metrics, gather feedback directly from employees, and use these insights to continuously refine our programs and training efforts.
About You
Basic Qualifications
12+ years of experience as an Enablement Lead, Training Lead, or Transformation Lead, or in equivalent roles
Ability to enable change initiatives in a fast-paced, global environment
Excellent written and verbal communication skills with a focus on clarity and engagement
Experience in creating and delivering training content across multiple formats and regions
Strong project management skills and the ability to juggle multiple priorities, and drive plan from concept to completion
Other Qualifications
Familiarity with marketing operations and technology ecosystems
Exposure to change management methodologies or relevant training (e.g., Prosci, ADKAR) is a plus
Experience in developing e-learning modules and using learning management systems
Analytical skills to measure training effectiveness and change adoption
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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