Job Summary

In this role, you will serve as a strategic learning partner for an assigned area. This role owns execution of key learning priorities, consults with leaders and stakeholders on learning solutions, manages learning projects, facilitates programs, and supports learning strategies that improve capability, compliance, performance, engagement, and culture.

This role partners closely with site leadership and subject matter experts to identify business and performance needs, design or recommend learning solutions, lead implementation, and evaluate outcomes. Provides guidance to Learning & Development Coordinators and Specialists, supports funding and resource planning for learning initiatives, and helps drive performance enablement processes across the organization.

To be successful in this role, the individual must be able to work independently, handle complex priorities, influence stakeholders, lead projects, provide consultative guidance, and advocate for consistent, sustainable, and standardized learning practices.

Essential Duties and Responsibilities

• Own execution of assigned learning strategies, programs, and initiatives for a site, function, or business area.
• Consult with site leadership, subject matter experts and stakeholders to identify performance needs, capability gaps, compliance risks, learning priorities, and business outcomes.
• Design, recommend, and implement learning solutions using adult learning principles, instructional design methodology, project management practices, and blended delivery approaches.
• Lead learning projects from intake through implementation, including scope definition, stakeholder alignment, project planning, timelines, communications, resource coordination, delivery, and evaluation.
• Facilitate learning programs for team members, managers, leaders, trainers, or cross-functional groups, including leadership, onboarding, compliance, technical, performance, and capability-building programs.
• Coach and mentor Learning & Development Coordinators and Specialists on LMS practices, learning administration, stakeholder management, training delivery, audit readiness, project execution, and learning solution development.
• Govern LMS and learning processes within assigned area to ensure accuracy, consistency, compliance, and alignment with West standards.
• Lead or coordinate audit readiness activities for learning and training, including training records, curricula, matrices, role-based assignments, certifications, requalifications, and process explanations.
• Create, implement, and improve critical competency-based and role-based curricula, assessments, requalification processes, and certification programs.
• Partner with HR and leaders on engagement, culture, team member experience, performance management, leadership competency adoption, feedback practices, and individual development planning.
• Support funding, resource, and vendor discussions for learning programs, including identification of external training providers, evaluation of options, budget considerations, and business-value alignment.
• Facilitate performance enablement processes by helping managers and teams connect learning solutions to job performance, capability development, feedback, and measurable outcomes.
• Assess learning effectiveness using data driven insights, participant feedback, assessment results, stakeholder input, audit trends, business performance indicators, and other available metrics.
• Provide insights and recommendations to content owners, managers, and leaders to improve learning content, delivery methods, training processes, and learner adoption.
• Actively pursue opportunities to standardize, optimize, simplify, and sustain local & functional training, aligned with global learning processes.
• Lead or contribute to local, functional, or global communities of practice to recommend standards, share best practices, and drive consistency across Learning & Development.
• Serve as a trusted learning partner to stakeholders by translating business needs into practical, compliant, and scalable learning solutions.
• May have people management, project leadership, or dotted-line coaching responsibilities.
• Perform other duties as assigned.

Education

• Bachelor’s degree in Organizational Development, Human Resources, I/O Psychology, Learning and Development, Education, Business, or related field preferred.
• Equivalent work experience may be considered in lieu of a degree.

Work Experience

• Minimum 5 years of experience in learning and development, training, education, organizational development, HR development, operations training, or a related role.
• Experience identifying learning needs, developing and facilitating learning experiences, using a learning management system to track and report training, and engaging managers and leaders as active champions of learning required.
• Experience supervising team members and/or providing learning solutions in a manufacturing, pharmaceutical, medical device, or regulated industry with cGMP requirements preferred.
• Experience leading learning projects, consulting with stakeholders, coaching trainers or Learning & Development colleagues, and implementing learning solutions across multiple stakeholder groups preferred.

Preferred Knowledge, Skills and Abilities

• Applied knowledge of adult learning theory, instructional design, facilitation, learning technologies, learning effectiveness, performance consulting, and related Learning & Development practices.
• Knowledge of Training Within Industry, TWI, and similar approaches to defining consistent processes that enable effective job training preferred.
• Strong written, verbal, communication, presentation, and facilitation skills, including the ability to present complex information and data to a variety of audiences.
• Ability to facilitate learning sessions for team members, managers, leaders, trainers, and cross-functional groups.
• Demonstrated ability to work and communicate effectively with team members, stakeholders, and partners at all levels of the organization.
• Strong consulting, relationship management, political savvy, and influencing skills.
• Ability to translate business, compliance, performance, and engagement needs into practical learning solutions.
• Exceptional ability to work independently, manage workflow, meet deadlines, and adapt to changing priorities, stakeholder needs, time constraints, and competing priorities.
• Strong project management skills, including planning, execution, stakeholder alignment, risk management, follow-through, and successful execution of related activities.
• Strong organizational, planning, prioritization, multitasking, problem-solving, and follow-up skills to support achievement of goals.
• Ability to make timely, independent, and sound judgments within assigned scope.
• Ability to interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction, adhere to procedures, observe and interpret situations, analyze issues, and solve problems.
• Ability to coach and mentor P1 and P2 Learning & Development team members, trainers, subject matter experts, and stakeholders.
• Ability to participate in and coordinate project work at local, functional, and global levels.
• Exceptional ability to work well with others in a variety of situations and collaborate with local and global colleagues to develop standards, share best practices, and identify opportunities for improvement.
• Flexible and adaptable mindset with the ability to manage multiple priorities and stakeholders.
• Ability to conform to and abide by all regulations, policies, work procedures, instructions, and safety rules.
• Ability to comply with the company’s safety and quality policies at all times.
• Proficiency with Microsoft Office Suite, HRIS, training authoring tools, and related systems.

Additional Requirements

• Sedentary work: Exerting up to 10 lbs./4 kgs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Position operates primarily in a professional office environment.
• May stand or sit for extended periods of time.
• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and related equipment.