• Assist to formulate and implement yearly learning and development plan based on the business and organizational needs.
• Fully understand features and designs of complex learning and development programs and effectively deploy to achieve desired business outcomes. Facilitate post training application with program stakeholders.
• Continuously evaluate training effectiveness and adjust programs based on the objectives and the evaluation.
• Share best practices with other team members.
• Provide advice and apply diverse approach to help participants learn effectively.
• Analyze post training reports and develop actions based on the analysis.
• Provide the Learning Management System (LMS) team with constructive suggestions to ensure the effectiveness of the LMS.
• Evaluate instructor performance.
• Provide feedback and coaching to external consultants and in-house trainers.
• Implement a solid in-house trainer/consultant management process.
• Build up professional relationship with external training vendors, universities and other relevant institutions.
• Lead regional project and/or local learning and development projects.
• Communicate timely to project stakeholders to ensure efficient approaches.
• Engage and influence team members to keep up momentum of the project.
• Facilitate supervisory and general staff training and workshops.
• Assist in design and deliver complex Organizational Design project and change management strategies, processes and interventions that support the clients needs.
• Assist in creating desired OD outcome/impact.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Provides other duties as directed.

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The Senior Learning & Development Specialist is responsible for partnering with the business to identify learning needs, design and implement learning solutions, facilitate training programs, and evaluate their effectiveness to drive business performance. The role also supports organizational development initiatives, manages learning platforms, and collaborates with stakeholders to build employee and leadership capabilities across the organization.

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• University degree (Equivalent to a Bachelors degree) in Human Resources Administration, Training, Education, Organizational Development, Instructional Design, or a related field plus generally 6 years professional level experience.
• Experience working in a multi-national company preferred.
• Detailed knowledge of training, organization development and learning practices.
• Demonstrated ability to assess organizational needed, administer programs, and manage projects.
• Strong proficiency in MS Word, Excel, Outlook and PowerPoint.
• Learning Management Systems and digital tools preferred.
• Demonstrated interpersonal skills and ability to work independently.
• Excellent organizational skills and attention to detail.
• Demonstrated continuous improvement mindset and skills to enhance work quality.
• Excellent facilitation skills for general staff and supervisory programs.
• Good at leading project team.
• Experience in support Organizational Design intervention design and delivery preferred.
• Proficient in both spoken and written English.

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• Conduct training needs analysis and translate requirments into effective learning solutions.
• Implement and manage learning programs to achieve desired business outcomes.
• Facilitate training sessions and workshops for employees and supervisory-level audiences.
• Evaluate training effectiveness and drive continuous improvement through data and insights.