Key Responsibilities

Vendor Onboarding & Governance

• Own end-to-end onboarding of new SaaS vendors, including:

• Security reviews

• Risk and compliance assessments

• Procurement intake and approval workflows

• Legal contract coordination

• Act as the primary liaison across internal stakeholders to drive completion of onboarding requirements

• Track onboarding progress and proactively resolve blockers to accelerate vendor activation

Vendor Relationship & Lifecycle Management

• Maintain ongoing relationships with strategic SaaS vendors

• Manage day-to-day vendor communications, issue resolution, and performance tracking

• Support contract renewals, amendments, and expansions in partnership with Procurement and Legal

• Ensure all vendor engagements remain compliant with internal policies and governance standards

Financial Management & Budget Ownership

• Own and manage the Revenue Operations technology vendor budget

• Track operating expenses (OPEX) across all vendor investments

• Partner with Finance to:

• Forecast vendor spend

• Manage accruals and actuals

• Align budgets to annual planning cycles

• Identify cost optimization opportunities and drive financial efficiency

Procurement & Purchase Order Management

• Coordinate with Finance and Accounts Payable (AP) to ensure:

• Purchase orders are created and approved in a timely manner

• Vendor invoices are processed and paid accurately

• Monitor PO status and resolve delays to prevent service disruptions

Technology Enablement & Licensing Support

• Partner with Product and GTM Technology teams to:

• Procure new SaaS tools and licenses based on business needs

• Evaluate vendor capabilities and support selection processes

• Ensure timely provisioning and expansion of licenses to support growth initiatives

Project Support & Financial Forecasting

• Support new technology initiatives by:

• Providing budget inputs and financial forecasting aligned to project plans

• Tracking project-related technology spend (planned vs. actual)

• Collaborate with Finance and Project Management teams to ensure accurate reporting and alignment to funding allocations

Cross-Functional Collaboration

• Act as the connective layer across:

• Revenue Operations

• GTM Technology

• Procurement

• Legal

• Risk & Security

• Finance & Accounting

• Ensure vendor-related processes are streamlined, scalable, and aligned with organizational goals

Qualifications

Required

• 2-3

• years of experience in:

• Vendor management

• Procurement / sourcing

• Revenue Operations, Finance, or Technology operations

• Experience managing SaaS vendors, contracts, and licensing models

• Strong understanding of:

• Budgeting and forecasting processes

• Purchase order and invoice workflows

• Proven ability to manage multiple workstreams and cross-functional stakeholders

Preferred

• Experience working within Revenue Operations or GTM Technology environments

• Familiarity with vendor risk and compliance processes (e.g., security reviews, GRC tools)

• Experience supporting SaaS procurement and contract negotiations

• Knowledge of financial systems (e.g., Coupa, SAP, Oracle, or similar)

Key Competencies

• Strong stakeholder management and communication skills

• Operational rigor and attention to detail

• Financial acumen and analytical thinking

• Ability to navigate complex organizational processes

• Proactive problem-solving and execution focus

Success Measures

• Timely onboarding of new vendors with full compliance

• Accurate budget forecasting and spend tracking

• On-time PO creation and vendor payment processing

• Strong vendor relationships and service performance

• Efficient support of GTM technology expansion and initiatives