Learning Program Operations Specialist (Americas)

Team: Global Operations
Location: SEA (flexible)
Level: Sr. Specialist

Who You’ll Work With

You’ll be part of the Global Operations team within the Operations Programs track at the Sr. Specialist level. This role partners closely with Global People Team, capability leaders, Business leader facilitators, Chiefs of Staff, Team Operations, People Leaders and People Business Partners to deliver scalable, high-quality learning programs across the Americas.

You’ll also collaborate with facilitators and subject matter experts to operationalize learning programs and ensure consistent, high-quality experiences aligned to Slalom’s strategic priorities.

What You’ll Do

• Coordinate and deliver learning programsby managing intake, planning, and scheduling across multiple stakeholders, ensuring alignment to business priorities andestablishedprogram standards at scale.
• Operationalize learning experiencesby setting up sessions, managing registration andlogistics, andmaintainingaccurateprogram data in systems like Workday to enable reliable execution for ~7,000 employees.
• Partner with facilitators and stakeholdersto prepare sessions, align onobjectives, and ensure readiness, contributing to consistent and high-quality learner experiences.
• Manage end-to-end program operationsby tracking enrollment, attendance, and completion, while ensuringtimelycommunications, learner support, and follow-up actions.
• Analyze participation and feedback datatoidentifytrends, gaps, and opportunities, using insights to improve scheduling, engagement, and program effectiveness across priority areas like People Leader Foundations, AI, and Delivery Excellence.
• Develop and improve operational processesby creating and refining standard procedures, tools, and workflows that increase efficiency, scalability, and consistency of learning delivery.
• Support cohort-based learning journeysby coordinating multi-session experiences, tracking participant progress, and helping ensure successful completion and engagement.
• Provide stakeholder visibility and insightsby sharing concise updates on program performance, risks, and upcoming opportunities to enable informed decision-making.
• Ensure quality andstandardsadherencebyvalidatingcontent, delivery readiness, and overall program execution, escalatingissuesand supporting continuous improvement.
• Leverage tools and automationto streamline operations, reduce manual effort, and enhance the learner and facilitator experience.

What You’ll Bring

• You are an organized, detail-oriented operator who thrives on bringing structure and clarity to complex, fast-moving work.
• You have experience coordinating programs or operations and can manage multiple priorities whilemaintaininghigh quality and reliability.
• You are a strong communicator who can effectively partner with a range of stakeholders, including senior leaders, and tailor messaging to different audiences.
• You are data-informed and comfortable using insights toidentifyopportunities and improve processes, programs, and outcomes.
• You are motivated by enabling others’ success and creating seamless, high-quality experiencesatscale.

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Sr. Specialist, Operations Programs is $85,000 to $100,00K (SEA) $77,000 to $92,000 (All other locations). In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

We will accept applications until June 5, or until the position is filled.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.