About the team

Global Contract Enablement (GCE) is part of Customer Deal Desk (CDD) within Global Finance Operations (GFO). The team supports compliance and internal controls by ensuring Oracle’s contractual documents align with applicable business practices and policies.

About the role

As a Manager you will lead the FEC Librarian team, overseeing daily operations, team performance, and the quality and accuracy of the FEC Terms Library database. The role will ensure effective matching and validation of Delta documents against the library, maintain consistent quality standards, and drive continuous process improvement. The manager will collaborate with key stakeholders, develop team capabilities, and identify opportunities to implement AI and automation to improve productivity, accuracy, and turnaround time.

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The Global Contract Enablement team (GCE) is part of the Customer Deal Desk (CDC) team under Global Finance Operations (GFO). The GCE team is responsible for enabling CDD to maintain compliance and internal controls by ensuring Oracle’s contractual documents comply with Oracle’s business practices and policies. GCE team is a high-energy, high-functioning team that requires talented and hardworking individuals who understand the business drivers/experiences, and how to drive progress at an accelerated pace. In this role, you will be responsible for processing transactions by validating stakeholder intent, understanding impact and applying appropriate policy, process and system updates allowing CDD to provide a predictable, scalable, high-quality contract service.

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Key responsibilities

• Lead day-to-day operations of the Fusion Enterprise Contracts Terms Library (FEC TL) team of (9 ICs), which includes setups for all contracting templates, clauses, and rules.
• Support internal audit activities, ensuring accuracy of FEC setups and that controls remain in place and effective.
• Cross-train the FEC TL and DELTA LDA teams to maximize resourcing efficiencies.
• Define, track, and report key metrics (e.g., Setup accuracy, cycle times, retrieval efficiency) to guide continuous improvement.
• Ensure alignment with organizational policies and audit requirements; manage internal and external audit requests.
• Recruit, onboard, and develop talent, including succession planning for critical roles and knowledge transfer.

AI Knowledge and Implementation:

Hands-on experience using AI tools or supporting AI-enabled process improvements in an operations environment.

• Demonstrate understanding of AI tools and their applications in daily operations, reporting, quality monitoring, and process improvement.
• Identify opportunities to use AI and automation to reduce manual effort, improve accuracy, and enhance operational efficiency.
• Support the evaluation, piloting, and implementation of approved AI solutions in coordination with relevant teams.
• Review AI-generated outputs for accuracy, relevance, and compliance before using them in operational decisions.
• Guide and train team members on the effective and responsible use of approved AI tools.
• Monitor the impact of AI initiatives through measures such as productivity, quality, turnaround time, and cost savings.
• Ensure AI usage follows company policies on data privacy, information security, and confidentiality.
• Stay informed about relevant AI capabilities and recommend practical improvements to existing workflows.
• Career Level – M2

Qualifications and experience

• 8+ years of overall experience in contract operations or contract administration is must
• 2+ years of People Management experience is must.
• Demonstrated experience with contract management systems; Oracle Fusion Enterprise Contracts strongly preferred.
• Understanding of Oracle’s contracting policies and procedures, including compliance, setup, and administration.
• Track record of working in cross-functional projects that deliver process standardization, simplification, and centralization.
• Exceptional organizational, analytical, and communication skills; strong problem-solving capability to communicate effectively at all levels.
• Demonstrates integrity, sound judgment, and a strong commitment to ethical conduct.

• BA/BS degree is a must

• Advanced knowledge in Microsoft Excel, Word and PowerPoint

Work arrangements and availability

• This position requires working from the office five days per week.
• The required shift is 6:00 p.m. to 3:00 a.m. Indian Standard Time (IST).
• Immediate availability is preferred.

Develops and monitor P&L forecasts. Develops and monitor metrics to measure other key performance indicators and group performance. Performs competitive analysis. Creates pricing strategy and cost accounting (business modeling) for projects. Reviews contracts for terms, pricing and approvals. Work with account team to close deals. Interfaces with client to resolve contract/delivery disputes. May be responsible for directing resource management staff, ensuring maximum utilization. May be involved with compensation and bonus process. Manage at least two direct reports.