Worldwide Learning - Events Manager
Microsoft
Worldwide Learning - Events Manager
Multiple Locations, United States
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Overview
Are you passionate about events? Do you enjoy creating outstanding customer experiences? Are you eager to help customers learn and develop skills?
Come be a part of a team that's dedicated to charting the course for an educated, innovative, and Artificial Intelligence (AI) -fluent society. If you join Microsoft’s Worldwide Learning (WWL), you will join an organization whose mission is to inspire every person and every organization on the planet to maximize their growth through learning.
The WWL Outbound team is seeking a creative and experienced Worldwide Learning - Events Manager to lead the creation of engaging, compelling, and relevant experiences through various external events, both digital and in-person. In this role, the Worldwide Learning - Events Manager will develop and lead the strategy for the Microsoft Learn and skilling presence at the global AI Tour events as well as serve as the event producer for the WWL-sponsored AI Skills Fest. Responsibilities include coordinating the end-to-end event strategy, representing this strategy to stakeholders across multiple teams, developing and overseeing the event program budget and timelines, understanding target audiences and performance metrics, and monitoring and analyzing program results. The role will lead cross-team planning and execution, collaborate with stakeholders to define and execute strategic event plans, and incorporate feedback to optimize event offerings while preparing insights for business reviews.
We are looking for someone who is innovative, creative, and a proven problem solver. They should possess a keen ability to navigate complex environments and drive strategic initiatives to successful completion.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications
Required/minimum qualifications
- Master's Degree or equivalent AND/OR 3+ years experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management OR Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 5+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management OR equivalent experience.
- 2+ years of experience in event marketing.
- Master's Degree or equivalent AND 6+ years experience in learning and development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management OR Vocational qualification or higher education degree (e.g., Bachelor's) AND 8+ years experience in learning and development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management OR equivalent experience. Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.
- Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
- Analytical abilities and experience with industry research
- Demonstrated success in cross-functional collaboration and project management.
- Creative and innovative mindset with a storytelling approach to marketing
Responsibilities
- Coordinate the end-to-end event strategy for the Microsoft Learn presence at various events
- Represent the event strategy to various stakeholders across WWL, Engineering, Global Marketing, and Cloud Marketing.
- Develop and oversee the event specific budget and timelines.
- Understand target audiences, monthly performance metrics, and the landscapes.
- Monitor and analyze program results to identify successes and areas needing improvement.
- Drive the development and execution of long-term event strategies, including identifying key opportunities, setting objectives, and measuring success and ensuring alignment with overall business goals
- Lead the cross-team planning and execution across various workstreams, reviewing weekly status with stakeholders and identifying areas of risk for delivery.
- Collaborate with cross-organization stakeholders to define and execute strategic event plans, ensuring seamless integration with broader marketing strategies.
- Incorporate qualitative and quantitative feedback to optimize event offerings.
- Coordinate and pull Rhythm of the Business (ROB) reporting and insights for business reviews; prepare insights from various reporting sources for monthly and quarterly stakeholder reviews.
