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Analyst, Learning Delivery-Production

Johnson & Johnson

Johnson & Johnson

IT
Bogotá, Bogota, Colombia
Posted on Oct 21, 2025

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

Johnson & Johnson is recruiting for an Analyst, Learning Delivery, located in Bogotá, Colombia. The Learning Delivery team runs the end-to-end execution of learning programs, ensuring seamless logistics, high-quality delivery, and efficient vendor performance. In this role, you'll coordinate onsite and virtual operations, develop collaboration across functions and vendors, and use data to drive continuous improvement. It’s an exciting opportunity to simplify processes, enhance the learner experience, and make a significant impact by supporting innovative, personalized, in-person and virtual learning experiences across the organization.

Key Responsibilities:

  • Coordinate and support virtual session production, including breakout rooms, slides, polls, and participant assistance during sessions.

  • Run onsite program logistics such as venue booking, room setup, AV coordination, catering, and materials distribution across multiple locations.

  • Collaborate with facilitators to anticipate and fulfill their delivery needs, ensuring a high-quality participant experience.

  • Partner with operations and resource management teams to ensure seamless end-to-end program execution.

  • Build and manage relationships with internal and external stakeholders, including IT, site operations, vendors, and local ambassadors.

  • Proactively identify and resolve risks or issues to ensure program continuity, escalating as necessary.

  • Support process improvement initiatives by collecting feedback and implementing solutions to simplify delivery and enhance quality.

  • Maintain accurate records of delivery activities, performance metrics, and participant feedback for continuous improvement.

  • Leverage artificial intelligence (AI) to enhance daily work, streamline processes, and identify innovative ways to optimize performance for the future of work.

  • Create value through every deliverable by driving substantial impact, efficiency, and measurable outcomes that advance Johnson & Johnson’s business objectives.

  • Ad-hoc responsibilities as would be assigned

  • Participate in team- and organization-wide extracurricular activities in support of people, skills, and personal development.

Qualifications

Education:

  • A minimum of a bachelor’s degree is required

  • A minimum of two (2) years of experience in event management, learning or HR operations is required.

Experience and Skills:

Required:

  • Junior to mid-level experience in program delivery, event production, or virtual/onsite learning support

  • Deep knowledge of virtual platforms (Zoom, Teams) including breakout rooms, polls, and slide sharing

  • Understanding of on-site event logistics and participant experience standard methodologies

  • Vendor and internal stakeholder coordination skills

  • Proactive, resilient, and problem-solving mentality

  • Ability to handle multiple tasks and adapt to changing program requirements

  • Excellent communicator with the ability to challenge and deliver great customer service and strong partnerships

Preferred experience in:

  • Human Resources, Learning & Development, Education

  • Related industry experience in Event Planning & Management, Learning & Development

Preferred Knowledge, Skills and Abilities:

  • Virtual session management (Zoom, Teams)

  • On-site event production and participant experience

  • Materials and logistical coordination

  • Stakeholder and vendor management

  • Quality assurance and attention to detail