• Job title Manager, Global Clinical Operations Learning and Training
• Function R&D Operations
• Sub function Clinical Trial Project Management
• Category Manager, Clinical Trial Project Management (P7)
• Location Allschwil / Switzerland
• Date posted Sep 12 2025
• Requisition number R-033270
• Work pattern Hybrid Work

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

• United States - Requisition Number: R-031761

• Canada - Requisition Number: R-033261

• United Kingdom - Requisition Number R-033264

• Belgium, Netherlands, Spain - Requisition Number: R-033265

• Switzerland - Requisition Number: R-33270

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson Innovative Medicine R&D is recruiting for a Manager, Global Clinical Operations Learning and Training. This position is a hybrid role and will be located in Allschwil, Switzerland.

The Clinical Trial Learning and Training (CTLT) organization develops and implements training strategies and designs for clinical trial training and Global Clinical Operations (GCO) functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and leveraging resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant Regulations, Standards, and Good Clinical Practice. The organization aims to enhance the effectiveness of learning for those conducting clinical trial activities, improve site engagement/satisfaction and enhance preparedness of GCO roles that support portfolio services.

The Manager, GCO Learning and Training (Learning and Instructional Design) will create, define,

and drive learning strategy, techniques, and process capabilities to enable industry leading

approach for the training of GCO clinical trial teams and sites. This will include creating and enhancing functional role-based training programs for best-in-class training across the globe. Design

tailored study-specific training programs, that includes oversight of content development,

managing projects, managing vendors, measuring learning effectiveness and process efficiency,

engaging stakeholders, and learners.

Additional activities include the following: project management and acting as the primary point of contact for external vendors involved in content creation; partnering closely with CTLT colleagues, other applicable Subject Matter Experts (SMEs), and stakeholders (internal and external) to conduct

learning needs assessment to ensure training design will deliver expected outcomes; contribute to other key initiatives within CTLT.

Principal Responsibilities:

• Understands intended training roles and skills to connect training content and approaches to delivery as part of onboarding and development activities of trainees.

• Support the design, development, deployment, and administration of training programs that support internal business objectives.

• Facilitate the overall training needs assessment with various teams to define training plans with clear learning objectives.

• Establish a systematic approach to learning, leveraging available resources to design, develop and deploy value-added training solutions based on problem solving analysis.

• Design and develop innovative, comprehensive curriculums utilizing advanced design/development techniques and principles of adult learning theory.

• Identify, oversee, and partner with external vendors and developers when needed.

• Provide consultation guidance, feedback, and support to SMEs through the course design process, including analysis, design, development, implementation, and evaluation to produce high-quality training materials.

• Support CTLT representatives to develop high quality solutions leveraging fit for purpose training techniques, including guidance for effective organization of content and opportunities for interactivity.

• Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement.

• Provide guidance, co-create or design plans for training materials, participant guides, facilitator guides, job aids and performance support tools for all training materials and evaluation strategies.

• Manage multiple learning projects and potential to manage an internal or external team of learning professionals required to design and deliver learning solutions.

• Expand knowledge of required tools and techniques through independent study, on-the-job training, and formal training.

• Maintain knowledge of industry trends, advancements, training design, innovative training techniques, evaluation processes and technologies.

• Coach and mentor peers within the CTLT organization in the principles of adult learning, new learning capabilities and services, and training strategies. Foster a culture of continuous learning and development

Qualifications:

• A minimum of a Bachelor’s degree is required, preferably in Instructional Design, Instructional Technology, or Education. Master’s degree in Instructional Design or a related discipline is preferred.

• A minimum of 8 years of relevant experience in training, education, and/or design and development is required.

• Experience in the healthcare industry (Pharmaceutical, Medical Device/MedTech, Consumer) is preferred.

• Experience with organizational change management is preferred.

• Experience in creating consultative business partnerships and leading large-scale training initiatives is required.

• Experience with one or more of the following training delivery methods is required: e-learning, virtual, or mobile.

• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs is required.

• Strong understanding of the ADDIE and SAM (Successive Approximation Model) models for instructional design, Learning Management Systems and SCORM (Sharable Content Object Reference Model) standards preferred.

• Familiarity with content authoring tools and software, such as Articulate 360, Camtasia and Microsoft Office (Word, Excel, PowerPoint) is required.

• Vendor management skills required.

• Project management skills and the ability to manage multiple priorities is required.

• Must have excellent written and oral communication, interpersonal and presentations skills.

• Must have strong networking and relationship building skills.

• Must have strong leadership, influencing and problem-solving skills.

• Must be customer focused with the ability to lead training process continuous improvement

• The ability to use a data driven approach, to drive training needs analysis and overall effectiveness with internal customers is required.

• The ability to apply instructional design theories and adult learning principles in the design and development of blended learning approaches and solutions is required.

• The ability to collaborate with all levels in a matrix organization is required.

• This position will require up to 10% travel.

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