Learning Content Specialist
Intuitive Surgical
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
The Learning Content Specialist is responsible for supporting the development and implementation of learning programs and deliverables according to department policies and procedures.
Essential Job Duties
Upon onboarding and completing required certifications, the Learning Content Specialist will:
- Collaborate within the team and with subject matter experts (SMEs) to develop or update learning content
- Conduct peer review and QA of deliverables
- Partner with content developers, LMS administrators, and Implementation Administrators to implement training content on Intuitive Learning, ISU, and Seismic platforms
- Ensure accurate tracking of training content throughout the implementation and translation process and provide regular status updates to CL&D teams
- Identify, troubleshoot, and resolve technical issues that arise during the implementation and evaluation phases
- Identify opportunities to streamline the implementation process
- Assist in evaluating learning content using a variety of qualitative and quantitative methods to drive design/development improvements
Required Skills and Experience
- 2-4 yrs. relevant professional experience
- Ability to sign-off on applicable technical and/or clinical content
- Experience designing and developing eLearning, instructor-led training, and assessments
- Demonstrated application of adult learning theory
- Excellent written and interpersonal communication skills
- Experience working and collaborating with SMEs and other Instructional Designers to create learning content
- Ability to work with instructional design processes, tools, and templates
- Ability to prioritize multiple development projects and deadlines, and adapt to project changes
- Strong organizational skills
- Excellent attention to detail
- Must provide work samples and/or portfolio
Qualifications
Required Education and Training
- College degree or completion of relevant certificate/bootcamp
- Software proficiency:
- Articulate Rise
- Articulate Storyline
- Camtasia
- MS Office (Word, PowerPoint, Excel)
- Smartsheet or equivalent project management tool
Preferred Skills and Experience
- Minimum 1-2 years of experience in biotech or medical device organization preferred
- Curriculum Development or Instructional Design/Technology, Education, or Science/Engineering degree preferred
- Delivery of training in a professional or classroom setting
- Adobe Creative Cloud proficiency preferred
Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
