Description & Requirements
The Senior Enablement Manager is responsible for owning and evolving global strategic employee experience, corporate onboarding, and enterprise training programmes.
This role operates at the intersection of Employee Experience, Learning & Development, and Business Enablement, partnering closely with business leaders, HR, Enablement, and presenters to ensure onboarding, development, and continuous learning offerings are aligned to business priorities and employee needs across the lifecycle.
The role has supervisory responsibility for Onboarding / Training Coordinators and provides strategic oversight, governance, and direction across global programmes, content, and learning experiences.
Key Responsibilities
Strategic Employee Experience & Programme Ownership
- Own and evolve corporate onboarding and employee experience programmes aligned to Infor’s business strategy and workforce priorities.
- Act as Programme Manager for enterprise onboarding and training initiatives, owning scope, roadmap, standards, and outcomes.
- Build and manage strong partnerships with the business, presenters, Enablement, and HR to ensure relevance, quality, and impact.
Learning & Development Strategy
- Define and deliver onboarding and training plans and content across key experiences (e.g. Corporate Onboarding, Supervisor Enablement, ET Onboarding).
- Drive a cohesive employee development and continuous learning experience across the employee lifecycle.
- Create and maintain learning offerings that address development gaps identified by HRBPs, workforce data, and survey insights.
Content Creation, Governance & Insights
- Own content strategy, creation standards, and governance for onboarding and corporate learning programmes.
- Manage survey design, distribution, analysis, and insight generation to continuously improve employee experience and learning effectiveness.
- Ensure learning content is current, consistent, high‑quality, and aligned to enterprise standards.
Strategic & Immediate Support Initiatives
- Provide strategic review and advisory support on learning and onboarding content produced by initiatives such as the OneStart project.
- Act as a subject‑matter expert and escalation point for employee experience, onboarding, and learning programme decisions.
People Leadership & Oversight
- Provide day‑to‑day leadership, direction, and coaching to Onboarding and Training Coordinators.
- Set clear priorities, standards, and expectations to ensure consistent delivery and quality.
- Support capability development and performance management within the team.
Stakeholder Engagement & Influence
- Partner with HRBPs, leaders, and Enablement teams to translate business needs into scalable learning and development solutions.
- Influence senior stakeholders through clear recommendations, data‑led insights, and experience‑focused outcomes.
Skills & Experience
Required
- Significant experience in employee experience, learning & development, onboarding, or enterprise programme management.
- Proven experience owning and evolving strategic programmes with multiple stakeholders.
- Strong capability in learning content development, governance, and quality assurance.
- Experience analysing survey data and translating insights into actionable improvements.
- Demonstrated people leadership or supervisory experience.
- Excellent stakeholder management, communication, and influencing skills.
Preferred
- Experience delivering enterprise or global onboarding and learning programmes.
- Familiarity with LMS platforms, HR systems, and employee experience tools.
- Background working closely with HRBPs and senior business leaders.
Personal Attributes
- Strategic, structured, and outcome‑focused.
- Credible partner to senior leaders and HR stakeholders.
- Passionate about employee experience and continuous learning.
- Comfortable operating between strategy and hands‑on delivery.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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