Description & Requirements
The Regional Partner Enablement Manager (RPEM), Americas, leads the regional execution of partner enablement across the Americas—primarily North America with coverage for LATAM— to equip Infor’s partner ecosystem to sell, deliver, and support Infor solutions.
The RPEM activates enablement in-region by connecting partners to what’s available and driving usage of training, certifications/credentials, learning paths and programs, and benefits (vouchers, ILT credits). The role coordinates regional rollouts with Global Program Enablement Managers. They track progress, surface gaps, and route feedback and data back to global owners for refinement.
The role also supports Partner Managers and Channel Managers in-region across Enterprise (source/co-sell) and SMB (channel/resell) motions and may coordinate with select GSIs. This includes helping partners complete and execute enablement business plans.
A Day in the Life Typically Includes:
- Program delivery and awareness: drive adoption of current enablement. Maintain the regional calendar, portal pages and articles, and comms. Make sure partners know what’s available now.
- Regional stakeholder alignment: sync with Sales Leadership, Partner Managers, Channel Managers, Services, Product, and Education. Confirm roles, handoffs, and timelines.
- Strategic partner coverage: prioritize top partners and in-flight deals. Run touchpoints and action lists to move enablement forward.
- Partner business plans: guide enablement plans with partners. Align goals, milestones, and responsibilities. Track execution.
- Reporting and QBRs: maintain regional dashboards for readiness, credentials/authorizations, and release training. Prepare QBR inputs and callouts. Highlight risks and asks/questions.
- Partner support and escalations: triage enablement issues. Route to owners. Drive to resolution.
- Private ILT and workshops: coordinate requests, scheduling, and readiness for regional cohorts.
- Feedback loop: capture partner needs, content gaps, and release-readiness issues. Share structured input with Global Program Enablement for refinement.
Basic Qualifications:
- Experience working with partner enablement, channel programs, sales or delivery enablement, or adjacent GTM roles.
- Experience activating programs in-region and driving adoption with partners (not just creating content.)
- Stakeholder management experience across Partner Managers, Channel leaders, Services, Product, and Education.
- Experience communicating information including sharing presentations to internal and external audiences.
- Program and project management skills with the experience running calendars, cohorts and deadline.
- Experience guiding partner business plans and reporting progress in QBRs.
- Experience defining KPIs, maintain dashboards, and call out risks and asks.
- Experience working in LMS environments and credential/authorization frameworks.
- Issue triage and escalation management experience.
- Experience with Microsoft 365 (Teams, SharePoint, PowerPoint, Excel), plus Power BI for reporting.
- Experience working with global teams and supporting global partners – focus on U.S. and LATAM time zones and travel in-region as needed.
Preferred Qualifications:
- Experience prioritizing a partner portfolio with account/territory plans (Americas focus.)
- Experience managing cross-functional projects with defined timelines (e.g. MEDDPICC), sales academies, or role-based learning programs.
- Experience with delivery enablement models including partner certification, co-delivery and shadowing programs, or implementation methodologies.
- Experience with PRM/CRM, ideally Salesforce PRM, for partner tracking and reporting.
- Experience coordinating with Global System Integrators.
- Experience with Infor solutions or related enterprise applications.
- Spanish and/or Portuguese language experience.
Hybrid role: 3 days in office
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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