At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

The position is part of the central Global Learning & Development (L&D) organization which is part of the HR Talent Management COE. Global L&D provides a variety of learning, leadership, and employee development solutions across the company to drive capability, organizational performance, and compliance.

Responsibilities:

This role will have direct leadership responsibility for the Global Services L&D team, including formal supervision of a team of learning professionals. The role reports to the VP, HR-Global Learning & Development.

Strategic Leadership

Provide leadership oversight for Global Services Learning & Development (GSLD) accounts and portfolio (Tech@Lilly, Legal, Ethics & Compliance, Finance/Procurement/GBS, HR) by ensuring the following occur with quality and on time:

• Oversee creation and implementation of appropriate learning strategy for each Global Services function in alignment with Lilly’s enterprise learning strategy
• Collaborate with Global Services functional leaders and key point personnel to identify strategic needs and understand change agendas and business priorities
• Define strategic roadmap for implementing L&D support structure across Global Services to ensure learning strategy, content development, and learning operations occur effectively, efficiently, and in compliance with regulatory requirements
• Allocate resources to deliver learning and change agendas for each function, managing tradeoffs and influencing stakeholders as needed
• Represent GSLD as a member of Lilly’s enterprise Learning Council and ensure GSLD representation in enterprise learning community activities, including Learning Operations
• Define the strategy for incorporating data, automation, and AI into GSLD learning solutions and operations
• Benchmark internally and externally for best practices and innovation to enable delivery of positive learner experience and learning effectiveness/value
• Support Lilly’s broader Talent Management agenda as appropriate, including but not limited to Lilly’s skills strategy

Operational Leadership

• Implement Corporate Initiatives (CIs), ensuring effective design, accessibility, planning, scheduling, testing, and communication, and ongoing maintenance (reporting, investigations, litigation, etc.)
• Manage and drive consistency in key operational processes, including personnel qualification and learning plan management for Global Services functions
• Ensure on time periodic reviews of Global Services learning plans, courses, curricula, and assignment profiles
• Lead improvement efforts related to GLSD data quality, content/source file management, and enterprise Quality System optimization initiatives
• Establish processes for continuous improvement in workflows to improve efficiency in operations
• Effectively manage departmental budget
• Demonstrate inclusive leadership and strong coaching skills

• Build and maintain a high performing GSLD team, which includes directing the work, professional development, and performance elevation of direct reports

Basic Requirements:

• Bachelor’s degree
• 7-10 years’ experience as a learning & development professional
• 3-5 years’ previous direct supervisory experience
• Instructional design and curriculum development experience, including translations, adaptive learning, and performance support
• Experience with Learning Management System (LMS) administration and other learning technologies (course authoring tools and e-learning standards)
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Additional Skills/Preferences:

• Master’s degree
• Experience working globally
• Data analysis and data-driven decision-making skills
• AI literacy and experience using generative AI for productivity, L&D solutions, and process improvement
• Experience managing complex processes/systems
• Experience operating in a regulated environment, including managing audit readiness and response
• Proven ability to influence without direct authority
• Experience designing, implementing, and improving processes
• Strong written and verbal communication skills
• GXP and quality systems knowledge and experience (pharmaceutical or life sciences preferred)
• Experience delivering work with service mindset and approach
• Strong business acumen
• Strong problem-solving and troubleshooting skills

Additional Information:

• Position is located in Indianapolis, Indiana
• Flexible role with onsite expectations of 3 days per 5 day work week
• Limited travel required (less than 10%)
• While primarily focused on US day shift hours, time zone flexibility is required to work with global colleagues

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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