Delivery Analyst, Workday Talent and Learning AMS Support
Deloitte Digital
People & HR, IT, Customer Service
Multiple locations
Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today’s world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work.
Work You’ll Do
As a US Delivery Analyst, Strategic Support Solutions on the team, you will:
- Provide application managed services (AMS) support for Workday Talent and Learning modules
- Perform configuration and maintenance across Workday Talent and Learning modules
- Execute break/fix and root-cause analysis for production issues and coordinate resolution with Workday functional, integration, and security teams
- Manage release and change activities and maintain test scripts and evidence
- Support minor enhancements and continuous improvement to include gathering requirements, translating to solution designs, documenting configuration decisions, and driving improvements
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
The team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Insights, Innovation, & Operate offering provides key aspects of our clients’ businesses with technology, data, and deep technical and human capabilities. Innovates and delivers creative, industry-centric solutions that streamline work and accelerate speed-to-value.
Deloitte’s Center Talent Model has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the Center Talent Model provides high-quality services to our clients. Professionals aligned to the Center Talent Model work out of one of our specific Deloitte locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- 1+ years of professional experience
- 6+ months of Talent and/or Learning application experience within Workday
- Actively Workday HCM Core, Learning, and/or Talent Certified
- Bachelor's Degree
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
