Learning Experience Designer (LXD) - AI & Sales Enablement
Cisco
Software Engineering, Design, Sales & Business Development, Data Science
Research Triangle Park, Durham, NC, USA
USD 105k-132,400 / year + Equity
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This remote role is open to candidates who reside in the United States, no relocaiton is available.
Meet the Team:
We’re redefining how sales teams learn in the AI era. Our team develops next-generation enablement experiences that combine instructional design, artificial intelligence, and real-world customer engagement to help sellers perform at their best. In this strategic role, you will be instrumental in driving sales effectiveness for flagship programs like Quarterly Execution Priorities (QEP) and Global Sales Experience (GSX), helping Cisco sellers stay ahead of rapid technology change, connect more deeply with customers, and drive business impact.
This is a team for builders, innovators, and problem solvers who want to put customers first, drive durable growth, and shape the future of learning.
Your Impact:
You will play a key role in modernizing how sales enablement is designed, delivered, and experienced. You’ll use AI to accelerate content development, personalize learning journeys, and create immersive learning experiences that reflect how leaders and sellers work today.
You will directly influence how global sales teams understand complex solutions, engage customers, and succeed in an increasingly AI focused marketplace. This role is ideal for someone who is equally comfortable designing learning experiences, experimenting with AI tools, and collaborating across business and technical teams.
What You’ll Do:
AI-Enabled Learning Design:
Design AI-enhanced learning experiences such as adaptive learning paths, simulations, virtual coaching, and knowledge assistants to support seller readiness.
Leverage generative AI and automation tools to accelerate content development while maintaining accuracy, quality, and brand alignment.
Champion emerging AI capabilities and apply practical use cases to improve learner engagement, speed, and scalability.
Instructional Design & Content Development:
Develop engaging learning solutions including digital learning, workshops, virtual sessions, toolkits, and micro learning.
Translate technology, AI, and solution messaging into clear, customer-relevant learning experiences.
Modernize and evolve enablement assets to align with evolving product messaging, GTM priorities, and learner needs.
Enablement Program Support:
Drive assigned enablement initiatives, such as QEP
Design and accelerate year-round readiness activities aligned to GSX, fiscal priorities, and sales transformation efforts.
Manage communications, content deployment, learner engagement activities, and vendor coordination when applicable.
Stakeholder Collaboration:
Partner with subject matter authorities, sales leaders, HR, marketing, and cross-functional teams throughout design and delivery.
Drive results autonomously, while contributing effectively within collaborative program teams.
Incorporate stakeholder input while maintaining instructional quality, learner focus, and program alignment.
Minimum Qualifications:
4+ years of experience in instructional design, sales enablement, learning development, or related roles.
2+ years of demonstrated experience using AI tools to support instructional design, content development, or learning innovation (ex: Articulate 360, Adobe Creative Suite, Camtasia, etc.)
4+ years experience with digital learning development tools and LMS/LXP platforms.
Strong collaboration, communication, and project coordination skills.
Preferred Qualifications:
Experience in enterprise technology, B2B sales enablement, or go-to-market organizations.
Bachelor’s degree in Instructional Design, Learning & Development, Education Technology, Business, or related field.
Familiarity with sales motions, customer engagement strategies, or technical solution messaging.
Exposure to global readiness programs, onboarding, or continuous learning initiatives.
Experience working in matrixed organizations with cross-functional stakeholders.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $105,000.00 to $132,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$113,000.00 - $163,800.00Non-Metro New York state & Washington state:
$109,000.00 - $158,000.00* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
