Learning and Development Advanced Specialist

Requisition ID

2026-22766

Country

Hungary

City

Budapest

The Learning and Development Advanced Specialist is responsible for developing and implementing learning strategies to improve performance and efficiencies in CX and CX OPEX.

YOU will be involved in the following tasks:

• Create and execute global Learning and Development strategy.
• Executing training programs to fulfill specific needs to learn, maintain or improve job responsibilities and skills.
• Assessing training and development needs through surveys, interviews, focus groups, and communication with CX/CXE managers and team leaders, instructors, and other CX stakeholders.
• Conducting function-wide training needs assessment by collecting information pertaining to work procedures, workflow, and reports; understanding job-specific functions and tasks to identify skill gaps and recommend effective training solutions to close those gaps.
• Designing, creating, organizing, planning, and presenting various forms of onboarding, job specific, system and skills training for CX/OPEX employees and other CX stakeholders using a variety of instructional techniques/systems. Identify internal process improvement possibilities identified through onboarding training.
• Creating engaging learning activities, practices and compelling course content that enhances retention and knowledge transfer.
• Creating supporting material/media (audio, video, simulations, role plays, games etc.)
• Working with subject matter experts to write learning objectives and develop knowledge assessments.
• Mapping training plans and coordinating training schedules.
• Identify global process standardization opportunities and participate in standardization efforts.
• Coordinating/arranging logistics for training such as scheduling classes, setting up facilities, systems and equipment, and coordinating instructors and enrollment.
• Marketing available training to employees and provide necessary information about sessions.
• Maintaining records of training and development activities, attendance, results of assessments, and retraining requirements.
• Assessing training materials prepared by instructors or subject matter experts.
• Evaluating program effectiveness through assessments, surveys, and feedback.
• Developing and maintaining KPI’s related to learning and development by measuring training curriculum to applied learning and stakeholder feedback.
• Build and manage training documentation program and policies.
• Learning Management System and SharePoint administration.
• Facilitating super user program within region.
• Maintaining knowledge of the latest trends in training and development.

What YOU will bring to the team:

• 3-5 years’ experience in Customer Service or Logistics & Distribution
• Strong presentation / communications skills written and verbal
• Creativity
• Instructional skills
• Proactive thinking and acting
• Proactive, result- oriented personality
• Analytical Skills – Advanced
• SAP knowledge - Advanced
• Attention to detail
• Drive change

In exchange we offer YOU the following benefits

• Cafeteria.
• Company health insurance.
• Employee Referral Program (ERP).
• Rewards and Recognition Program.
• Trainings.
• Hybrid work schedule policy.
• MOL Bubi program: available for employees for commuting to the office. MOL Bubi is a public transport service by BKK, which offers a quick and eco-friendly travel option in urban transport with 24/7 availability.
• Healthcare week: Celanese Hungary is proud to have a full week every year dedicated to activities and lectures related to healthy living. The HealthCare Week’s aim is to call employees’ attention on living a healthy life and offering them solutions on how to start it. The programs of the week offers sport activities, advice on diets and also opportunities to take part on health checks regularly. Employees also have the possibility to undergo different examination financed by the company.
• School starting benefit for parents: All parents with child(ren) studying in primary and secondary education in Hungary will receive this benefit once a year with the September salary.
• Employee Assistance Program.
• Fruits and vitamins.
• Charity extra leave.
• Doggy day: Celanese employees can bring their furry best friends to the office on a weekly basis. It is important for us that all of you feel comfortable on this day. That is why we created a policy for that.

About Celanese

Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,300 employees worldwide and had 2022 net sales of $9.7 billion.

About CBS

CBS (Celanese Business Solutions) Budapest is more than a shared service center. In our team, you’ll be a true partner to Celanese, a leading chemistry company, and join us in improving the world through innovation. You’ll bring world-class solutions to our customers by our end to end processes, and your great ideas will be welcome. You’ll have career defining moments helped by our culture of continuous improvement, and as one of our best talents, you’ll grow through cross-functional and international opportunities. You’ll feel like you belong in our diverse community. You’ll enjoy our commitment to wellbeing, flexible working conditions and our exceptional green office that guarantee a great work experience every day. You’ll be able to balance your priorities and focus on what matters to you the most. Wherever you may be in your personal and professional journey – you’ll always find your place at Celanese