Learning Experience Specialist
Join JumpCloud as a Learning Experience Specialist, where you will contribute to the Product Education & Enablement team. This role focuses on transforming complex product updates into engaging learning experiences to drive product adoption and support a rapid innovation cycle. You will collaborate with Product Managers and Subject Matter Experts to create impactful educational content using modern digital tools.
Key Responsibilities
- Partner with Product Managers and SMEs to develop technical enablement materials.
- Create digital courses using Articulate Rise and engaging video tutorials with Camtasia.
- Utilize generative AI tools to draft scripts and accelerate content development.
- Collaborate with the Technical Writing team to ensure consistency across educational content.
- Manage projects and content assets using Google Workspace.
Required Skills & Qualifications
- Strong technical aptitude and ability to grasp product features quickly.
- Experience in digital content creation using Articulate Rise and Camtasia.
- Aptitude for creating interactive content using simulation tools like Navattic.
- Proficiency in Google Workspace and use of AI tools for content creation.
- Excellent communication skills for translating technical information into user-friendly content.
