Senior Technical Enablement Manager
IT
As a Senior Manager of Technical Enablement, you will play a pivotal role in designing, building, and maintaining technical certification programs and onboarding curricula. You will take ownership of the enablement curriculum lifecycle, collaborating closely with Engineering, Product, and Go-To-Market (GTM) teams to translate complex concepts into impactful field content.
Key Responsibilities
- Own the enablement curriculum lifecycle from needs analysis to delivery and sunset.
- Build a library of field-ready assets using AI tools.
- Design and deliver demo excellence programs for SEs, AEs, and partners.
- Define and track enablement KPIs like time-to-productivity and win rate.
Required Skills & Qualifications
- 5+ years in technical enablement or related SaaS training roles.
- Experience building technical cert programs and blended learning.
- Working knowledge of instructional design and adult learning principles.
- Proficiency with LMS/LXP, Salesforce, Gong, and AI-assisted authoring tools.
- Familiarity with web platforms such as WordPress or Drupal is a plus.
