The Senior Manager of GTM Operational Excellence will architect and lead initiatives aimed at enhancing operational efficiency in a remote environment. This role involves collaboration with RevOps, Systems, Data, and Enablement teams to scale operations and align GTM initiatives with growth and revenue goals. The successful candidate will oversee a globally distributed team and shape an AI-integrated operations strategy.

Key Responsibilities

• Architect and lead GTM Operational Excellence strategies.
• Partner with various teams to enhance operational scalability.
• Drive AI-integrated operations strategy and deflection improvements.
• Manage a high-performing, asynchronous team.
• Align GTM initiatives with company growth and revenue goals.

Required Skills & Qualifications

• 2–3+ years in BizOps/Strategy & Ops or RevOps in fast-growing SaaS.
• Track record of scaling GTM systems.
• Deep knowledge of Salesforce and GTM technologies (CPQ, automated lead routing).
• Fluency in AI and automation tools.
• Executive-level leadership experience with comfort in ambiguity.
• Excellent written and verbal communication skills in English.
• Remote and asynchronous work experience is a plus.