Customer Enablement Director
AiDOOS
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See open jobs at AiDOOS.See open jobs similar to "Customer Enablement Director" Arist.Customer Enablement Director
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Skills
Job Overview
As the Director of Customer Enablement, you will be responsible for owning the strategy and structure of customer knowledge and education. You will design and maintain architecture for help center, learning management system (LMS), and various learning platforms.
Responsibilities
- Lead and develop the documentation and education team.
- Implement AI-assisted workflows for content creation.
- Align knowledge content with product releases with Product and Engineering teams.
- Improve knowledge discovery via search and AI-enabled support.
- Collaborate cross-functionally with Product, Engineering, and Marketing teams.
Requirements & Qualifications
- Experience designing structured educational programs.
- Content governance and accuracy across documentation, training, and courses.
- Visionary leadership that aligns work with business outcomes.
- Experience building scalable knowledge systems for self-service and education.
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This job is no longer accepting applications
See open jobs at AiDOOS.See open jobs similar to "Customer Enablement Director" Arist.
