Commercial Training & Enablement Specialist
Agilent Technologies
Job Description
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us.
As a member of the Greater China Commercial Training & Enablement team, the Commercial Training & Enablement Specialist is responsible for the E2E management of commercial training courses and workshops, overseeing enablement initiatives, and facilitating internal communications. Additionally, this individual acts as a consultant supporting designated business groups and collaborates closely with CCO, CSO, HR (including HRBP, Staffing, and Learning & Development), Commercial Operations, Global Sourcing, Digital Channel, Field Marketing, WPS, Legal, and Enterprise Communications in executing various processes, projects, and programs.
Responsibilities
- Oversee Commercial training and learning programs, encompassing both technical and non-technical competency development, management of training courses and workshops, onboarding processes for CSO new hires, and administration of training content on digital platforms.
- Collaborate with business groups to establish or enhance competency models for specific Service roles and manage the associated competency assessment procedures.
- Lead or contribute to Service enablement initiatives.
- Manage digital platforms including e-culture, e-learning, and SharePoint, as well as develop and maintain content across these platforms.
- Coordinate the delivery of training events and manage the reading-corner resources.
- Service as a key contact with the CSO leadership team for communication initiatives, including branding narratives and customer impact stories.
Qualifications
- Bachelor’s or Master’s degree, or equivalent.
- 3–5 years of relevant work experience required.
- Project management experience is essential.
- Strong oral and written communication skills in both Chinese and English are necessary for collaborating with team members, stakeholders, and global peers.
- Extensive experience with MS Office (Excel, PowerPoint, Word) and digital tools; SharePoint platform management experience is an advantage.
- Ability to work independently, demonstrate a proactive attitude, possess strong learning capabilities, and maintain enthusiasm for delivering results under pressure.
- Travel is required as part of the training program.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
